Careers

Caribou Coffee is more than just a cup of coffee. It’s the team member who offers a cheerful greeting to each guest, while remembering the orders of regular customers. It’s about creating a place of community where our team members have fun and are rewarded for their hard work. It's about being the best at what we do by serving the highest quality products and having the best team members.

Imagine the power of the world's greatest bagelry setting up shop with the most beloved coffeehouse. Now you can experience knock-your-socks-off coffee creations from Caribou Coffee right beside Einstein Bros. fresh baked bagels with got-to-have-it shmear. All under one epic roof. You're welcome world!

Join us at Caribou Coffee. We offer a fun and supportive work place with lots of perks for our team members. What kind of perks? Let’s start with competitive pay and performance bonuses, pay increases, promotions, flexible schedules and a generous benefits package. Not to mention food and beverages discounts. We know how to treat our team members.

Caribou Coffee’s competitive benefits package includes medical, dental, and vision with different plans to choose from. Eligibility is based on your position, date of hire, and hours worked:

Retail hourly (variable) Eligible after working 20+ hours per week for six consecutive months

Support Center and Full Time Retail Management (Assistant Manager, General Manager) Eligible the first of the month following 30 days of employment

We know you don’t want to work forever, so saving for your future is important! Our 401(k) program is available to anyone 21 years and older on the first of the month following 3 months of service. To help you achieve your financial dreams, Caribou will give you $0.25 for every $1 you contribute (up to 5% of your salary)–free money!

Caribou Cares is our non-profit organization dedicated to providing financial assistance to team members in the wake of a natural disaster or other catastrophic event.

We offer competitive, performance-based pay that includes an annual merit process to reward our top performers.

We want to share the company’s success with you! Our Operations, and eligible Support Center team members are able to participate in a bonus program.

We love our products as much as you do! That’s why we offer discounts at our company-owned locations for all team members. Get discounts from a free shift drink to 1/2 pound of coffee each week to 30% off additional beverages and merchandise.

We like smart people! But getting an education can be expensive. For that reason we award annual scholarships to team members who want to pursue their educational dreams. Any team member that has worked for us for at least six months is eligible to apply.

Life is short. Stay awake for it. (And take time to enjoy it!)

You work hard, so you deserve time off to play, have fun, dream, and give back to the community. That’s why we offer time off programs to our full-time team members, including annual volunteer hours.

Retail hourly (variable):

Considered full-time after working 32 hours or more per week for six consecutive months.

Full-time Retail Management (Assistant Manager, General Manager):

Can begin using accrued time off and volunteer hours the first payroll period following 30 days of employment.

Support Center & Field Leadership (District Managers, Directors of Operations):

Eligible upon hire.

Hard work should be noticed and recognized! Caribou Coffee has a rewards and recognition program to help you recognize your peers. It also make it easy for others to recognize you for your hard work. Earn badges, bragging rights, and even points to purchase fun (and functional) stuff.

Take advantage of other discounts and savings from a list of retailers and service providers that provide voluntary discount programs to our team members.

To support the dreams that many team members have of starting or growing a family, we offer financial support through our Adoption Assistance Program. This program is available to team members who have at least six months of service and work 20 or more hours per week.

At Caribou Coffee, you won't hear us talking about our vision or mission. To us, that's corporate speak. Instead, we talk aspirations, experiences and values. We aspire to be The Community Place I Love and we're committed to sharing an Extraordinary Experience that Feeds the Soul. Sound lofty? We don't think so. Our core values keep us grounded and ensure we're able to realize our aspirations and deliver extraordinary experiences each and every day.

We are here to share

An extraordinary experience that feeds the soul

Our core values

Guests Core Values

Our Commitment to our Guests

  • Quality
  • Innovation
  • Connection
Community Core Values

Our Commitment to our Community

  • Fair
  • Accepting
  • Responsible
Team Core Values

Our Commitment to our Team Members

  • Listen
  • Develop
  • Recognize
Personality Core Values

Delivered with our unique Personality

  • Fun
  • Passionate
  • Authentic

We aspire to be

We Aspire to be The community place YOU love

Coffee and Bagel You is our internal LMS (Learning Management System) where you will find all the tools, resources and training materials needed to help you be successful. Coffee and Bagel You is our company’s communication hub, housing all our training materials and resources as well as providing links to and shortcuts to other useful resources. It is a one-stop-shop for all you need to learn, communicate, find, and develop yourself!

Coffee and Bagel and You

At Caribou we believe in your growth and the sky is the limit in where you can go! Whether your dream is to run a restaurant, to lead a market, or to move to the Midwest and work alongside our support center teams, we believe in you and want you to succeed. All we ask is that you believe in yourself work hard to achieve your goals, and ask for the help you need to get where you want to go! See our possible career path below. We will help you create a development plan and work with you and our cutting edge learning platform, Coffee & Bagel You, to see it through; after all, what is family for?

Work Flow Chart